Superpatterns Pat Patterson on the Cloud, Identity and Single Malt Scotch

9Feb/064

Best week / worst week

I started this as a comment on a post by Jaime Cardoso. It grew and grew, so I'm posting it here...

Back in prehistory (1998), when I was working for the tiny startup company in London that would be acquired by Sun in 2000, we were building a smartcard demo to be shown on the Sun stand at Cartes 98 - a major smartcard conference in Paris. We built a demo that ran on 5 JavaStations (remember those?) showing an 'ATM' that moved cash from your back account to the card, then you went to the travel agent machine and bought an airline ticket with that cash, the ticket being stored on the card. The you went to the checkin at the airport and, you guessed it, exchanged the ticket for a boarding card. Finally you went to the gate and the boarding card was removed from the smartcard. The fifth machine was a home banking terminal that showed you what was on the card at any stage in the demo, so you could see that it was all real - no smoke or mirrors.

Anyway - we spent weeks building this thing. Then, less than two days before the Sun guy arrived from California to do the acceptance test, we had a break in. They stole the server running the demo. Arse.

Luckily, the server had an external SCSI disk pack that was left intact. We waited ALL DAY for a replacement 'pizza box' and worked through the night to re-install Oracle (the runtimes were on the root partition of the stolen box, but the tables were on the disk pack) and get everything working.

Sun guy arrived the next day (Hi Eric M!) and did the acceptance test about 30 minutes after we finished rebuilding the demo. It worked great! Then, with the project manager clucking around like a chicken, insisting we make a backup, and with no sleep for 28 hours, I messed up a zip command and zipped each file in the root file system in place. Solaris REALLY doesn't like it when you do that, especially when you hit directories like /etc.

I'm not ashamed to say that I was in tears. This was Friday morning - we were taking the server to Paris on Sunday. I went home, slept for a bit. One of the office heros reinstalled Solaris onto the root partition, so that night I dialled in from home, installing Oracle again and rebuilding the demo. I was getting pretty good at this by now 🙂

So - we got it all working again, got the train to Paris and worked another night 'polishing' the now-functional demo. Three overnights in one week. Best week of my professional life, worst week of my professional life 🙂

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  1. Thanks for sharing this one. I wasn’t there but, I can imagine the situation, …

  2. Ah Mr Pat. Halcyon days indeed! I remember the feeling when we arrived at the offiec that morning and there was police tape everywhere. Neither of us wanted to believe the box had been stolen but there was the hole in the window, and there was the hole on the bench.
    You’d think we might have learnt from the experience but I’ll wager that you’ve had more than one or two all-nighters since then…I know I have.
    More interesting that nearly 8 years later, smart cards are no more widely used for e.g. boarding passes, digital wallets etc. than they were then. Which just goes to show, it’s not technical evolution that we need so much as political will.
    Plus ca change…
    D

  3. Aaah, happy days.

    Greetings, Mr. Durbs… you’re right, smart cards have remained stubbonrly on the margins, though I detect two small but significant changes.

    First, mobile operators and handset mfrs appear finally to be acknowledging that a SIM is a smart card with the card cut away…

    Second, implementers are realising that, from a usability point of view, it’s important to have something much more visible to the user than a set of gold chip terminals…

  4. You must realise that the mistake wasn’t caused by lack of sleep – it was the fact that someone had committed the henious crime of using a spoon to stir their coffee and then to stir Pats tea – this was the real cause of the moments lost concentration.

    My personal recollection is really the smell of the conference room and the pile of empy pizza boxes when the demo ‘left the building’

    Finally on the smartcard business, UK Gov has just let slip that there will be a wireless transmitter in the personal identity card – I see a whole new industry taking off on the back of that one!

    Dave T


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